Overcoming Resistance

Guide your organization through change when people are anxious, skeptical, or actively pushing back.

Resistance is the most predictable part of any change initiative. The natural instinct is to push harder. But pushing against resistance amplifies it. Kotter's work identifies that 68% of change initiatives fail because leadership underestimates resistance. This lab teaches treating resistance as information, not obstacle.

The SHIFT Framework

Surface · Hear · Involve · Frame · Track

"People don't resist change. They resist being changed." — Peter Senge

Key Insight

70% of organizational change efforts fail (McKinsey). The primary reason is failure to address legitimate concerns.

What's In Every Kit

• 1 Facilitator Guide
• 10 Participant Workbooks
• Scenario Cards

Your manager facilitates. Your team practices. No external trainer required.

Session duration: 60–90 minutes · Up to 10 learners per kit