Systems Thinking & Root Cause Toolkit
The 5 Whys technique, a systems-mapping exercise, and a reframe of silos as a structural problem, not a communication one.
The 5 Whys technique, a systems-mapping exercise, and a reframe of silos as a structural problem, not a communication one.
The same problem keeps recurring because a symptom got treated, not the system producing it. This toolkit walks through the 5 Whys with a worked example, a basic systems-mapping exercise for spotting reinforcing and balancing loops, and a section on why silos are usually an incentive-structure problem dressed up as a communication problem. Companion workbook logs root causes and fixes over time. Instant digital download.
Includes: Guide (.docx) + Root Cause Log (.xlsx)
Instant digital download — delivered immediately after purchase.